Tuesday, 25 August 2009

How to fix a wrong unread message count on a BlackBerry

This is a quite common issue for BlackBerry users, sometimes the smart phone will fail to accurately display the unread message count. As a consequence it will show an envelope with an number at the top of you home screen (this also depends on the theme you are using).

Here are the steps to go through:

1. Check if you haven't got any unread messages that you might have saved.
2. Check if you haven't got any unread messages
3. Reconcile your inboxes
4. Delete entries in your call log
5. Battery pull (not simulated battery pull using QuickPull, it will not work)

If this doesn't help seek help on forums such as CrackBerry or just Google the issue, there are multiple things that can trigger this issue.

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